FAQs 

1. What is the MyMilestoneCard?

The MyMilestoneCard is an unsecured credit card designed for individuals looking to establish or rebuild their credit. It provides various benefits, such as credit reporting to major bureaus and a user-friendly online portal.

2. How do I apply for the MyMilestoneCard?

You can apply online by visiting the official MyMilestoneCard website. The application process is straightforward, requiring basic personal and financial details.

3. Is a security deposit required for the MyMilestoneCard?

No, the MyMilestoneCard does not require a security deposit, making it more accessible compared to secured credit cards.

4. How does the card help in building credit?

The MyMilestoneCard reports your payment history and account activity to the three major credit bureaus (Experian, Equifax, and TransUnion). Consistently making on-time payments can positively impact your credit score.

5. How can I activate my MyMilestoneCard?

You can activate your card online through the official portal or by calling the customer service number provided with your card package.

6. What are the payment options for the MyMilestoneCard?

Payments can be made online via the portal, by mail, or over the phone. You can also set up autopay to ensure timely payments.

7. How do I access my MyMilestoneCard account?

Log in to the secure MyMilestoneCard portal using your credentials. The portal allows you to check your balance, view statements, make payments, and update personal details.

8. What should I do if I lose my card?

Immediately contact the MyMilestoneCard customer service to report the lost card. They will assist in blocking the card and issuing a replacement.

9. Are there any fees associated with the MyMilestoneCard?

Yes, the card may have fees such as annual fees, late payment fees, and over-limit fees. It’s essential to read the terms and conditions carefully during the application process.

10. Is customer support available?

Yes, customer support for MyMilestoneCard is available to assist you with any issues or questions you may have. You can contact them through the following:

  • Phone Support: Call 1-888-260-4532 for assistance.
  • Fax: 503-268-4711.
  • Mailing Address:
    Genesis FS Card Services,
    PO Box 4477,
    Beaverton, OR 97076-4477.

Support is available 24/7 online, and you can reach out to the customer service team during business hours for more personalized help.